Privacy Policy

Privacy Policy

Introduction

Welcome to https://atv-quad-bike-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://atv-quad-bike-dubai.terratrek.net.
  2. Any applications or mobile apps associated with our brand.
  3. Online services and products offered by us.
  4. Interactions between users and our support team via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your data:

  1. User Accounts: When you create an account on our platforms, we collect your name, email address, and other registration details.
  2. Transactions: We process payment information when you make purchases or subscribe to our services. This includes credit card numbers, billing addresses, and order history.
  3. Communication: If you choose to receive newsletters, updates, or promotional emails from us, we’ll use your contact details for this purpose.
  4. Location Data: With your consent, we may collect your location data to provide personalized content or services.
  5. Feedback and Reviews: We value your input and encourage feedback, which helps us improve our products and services.
  6. Social Media Integration: If you choose to log in via social media accounts, we’ll access the information provided by those platforms within their privacy settings.
  7. Product Interaction: We may track your interactions with our products or services to analyze user behavior and preferences.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Details: Your username, password (hashed and salted), and profile information.
  2. Payment Information: Credit card numbers, expiration dates, CVV codes, and billing addresses.
  3. Financial Records: Transaction history, order details, and any financial data required for processing payments.
  4. Purchase Data: Items bought, quantities, prices, and purchase timestamps.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information.
  6. Location Data: GPS coordinates, address book access (with consent), and location-based services data.
  7. Feedback and Reviews Content: Written feedback, ratings, and comments you provide.
  8. Social Media Data: Profile pictures, usernames, and posts shared from social media platforms.
  9. Product Interest: Information about products viewed, added to cart, or purchased.

We gather this data through various means: user input forms, online interactions, cookies, analytics tools, and third-party providers.

Cookies

Cookies are small text files placed on your device by our website to enhance your experience:

  1. Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  2. Preference Cookies: Used to remember user preferences, such as language or display settings.
  3. Analytics Cookies: These track user behavior to improve our services and provide personalized content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Financial and transaction data may be kept for tax and accounting purposes.
  • We may store your contact details if you choose not to unsubscribe from our communications.
  • User accounts remain active until deactivated by the user or deleted at their request.

Once the retention period expires, we securely delete or anonymize your data, ensuring it is no longer associated with your identity.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: Ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request for the deletion of your personal data, except where permitted by law.
  • Restriction: Right to limit the processing of your data under certain circumstances.
  • Portability: The ability to receive your personal data in a structured, commonly used format.
  • Objection: Right to object to the processing of your data for specific purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing.

To exercise any of these rights, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website or through email communications. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to data privacy:

We value your trust in our handling of personal information and aim to provide transparent and secure services.